Why OMC is Switching to Epic & MyChart + What it Means for You
- Sep 23, 2024
- 4 min read
Updated: Oct 31, 2024
At Osceola Medical Center, our commitment to providing the highest quality care drives us to continually seek improvements in our healthcare services. This is why we are excited to announce our transition to Epic, a leading electronic health record (EHR) system, on November 10, 2024. This upgrade will bring significant enhancements to our internal processes and patient care, with Epic's MyChart being one of the standout features.
Why are we switching to Epic?
Epic is one of the most advanced and widely used EHR systems in the healthcare industry. Here’s why we’re making the switch:
1. Integrated System:
- Epic offers a comprehensive, integrated system that streamlines our internal workflows, ensuring that all patient information is easily accessible and up-to-date across all departments.
2. Improved Patient Safety and Quality of Care:
- With real-time access to patient records, our healthcare providers can make more informed decisions, reducing the risk of errors and enhancing the quality of care.
3. Advanced Data Analytics:
- Epic provides powerful data analytics tools that help us monitor and improve patient outcomes, identify trends, and implement evidence-based practices.
4. Enhanced Coordination of Care:
- Epic facilitates better coordination among our healthcare teams, ensuring that all providers have access to the same patient information, which is crucial for delivering cohesive care.
5. Patient-Centered Features:
- Epic MyChart, the patient portal component of Epic, empowers you with easy access to your health information, appointment scheduling, billing management, and secure communication with your healthcare providers. However, these features will be rolled out in phases over the coming months.
What This Means for You
While this transition brings many long-term benefits, we understand that it may also come with some short-term challenges.
Here’s what you can expect:
1. Short-Term Learning Curve:
As our staff adjusts to the new system, there may be some initial slowdowns. We appreciate your patience as we work through this transition period.
2. Past Medical Records Not Transferred:
If you need access to medical records from before November 10, 2024, please note that the old patient portal has been permanently shut down. To request records, you will need to submit a Medical Records Release Request Form. Please be aware that processing these requests may take 2-4 weeks. You can find the form and instructions on our Medical Records page here.
3. Portal Shutdown:
As we prepare to launch Epic MyChart on November 10, 2024, we want to remind all current patients to download any important medical records or lab results from the current portal before the switch. After November 10, the current patient portal will be permanently shut down, and you will no longer have access to your old records online. Downloading your records now will save you time and ensure you have everything you need. For step-by-step instructions on how to download your records, check out our detailed guide here. Previous health records will be retained in the Medical Records Department at OMC. Please contact them at 715-294-2111 for assistance.
4. Enhanced Long-Term Convenience:
Once fully implemented, Epic will significantly enhance your experience with OMC. You’ll benefit from:
- Improved Access to Health Information: MyChart allows you to view new lab results, medications, and health records.
- Efficient Appointment Management: Easily schedule and manage appointments (this feature will roll out after the initial launch).
- Streamlined Billing: View and pay your bills online with greater transparency.
- Better Communication: Securely message your healthcare providers and receive timely responses.
5. Comprehensive Support:
We are committed to providing you with the support you need during this transition. Our staff will be available to assist with MyChart sign-ups and any questions you may have. Look for team members wearing "Ask me about MyChart" shirts for help.
FAQs about Epic and MyChart
Q: What is Epic?
A: Epic is a leading electronic health record system that integrates all aspects of patient care, providing real-time access to patient records and improving the quality and coordination of care.
Q: How will Epic benefit me as a patient?
A: Epic enhances your healthcare experience by providing better access to your health information, more efficient appointment scheduling, streamlined billing, and improved communication with your healthcare providers through MyChart.
Q: Will there be any disruptions during the transition?
A: While we are making every effort to ensure a smooth transition, there may be some initial slowdowns as our staff adapts to the new system. We appreciate your patience during this time.
Q: How do I sign up for MyChart?
A: The easiest method for signing up for MyChart is by having a link sent to you from Osceola Medical Center. A link will be sent either before, during or after an appointment/visit. Or, you may call 715-294-2111 and follow the phone prompt for MyChart assistance to request a link be sent.
Another method would be to go to www.MyChart.org and select “Osceola Medical Center”. You will be asked to answer some questions. Please note that this method is not guaranteed to work as all information must match exactly as it is our system in order for an account to be set up.
Q: Who can I contact if I have issues with MyChart?
A: Our staff will be available to assist you. Look for team members in "Ask me about MyChart" shirts or visit our website for support. You may also get assistance by calling 715-294-2111 and follow the phone prompt for MyChart assistance.
Switching to Epic is a significant step forward in our mission to provide the highest quality care to our patients. While there may be some short-term adjustments, the long-term benefits will greatly enhance your healthcare experience at Osceola Medical Center. We appreciate your understanding and support during this transition and look forward to bringing you even better care with Epic.
This is fantastic news from Osceola Medical Center! The move to Epic and MyChart truly highlights a commitment to patient-centered care and efficiency. I especially appreciate the detailed breakdown of what to expect, making this transition much clearer for patients. It's thoughtful how OMC is preparing everyone for the new system. For anyone needing to grab old records, remember to download them now! And for creative projects, I often find Image to SVG incredibly useful for transforming graphics.
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