At Osceola Medical Center, we are constantly striving to improve your healthcare experience. That’s why we are excited to announce that we will be transitioning from our current patient portal, Athena, to Epic MyChart on November 10, 2024. This upgrade will bring a host of new features designed to make managing your health easier and more convenient than ever before.
Why are we switching to MyChart?
Epic MyChart is a state-of-the-art patient portal that provides you with comprehensive access to your health information. Here are some key reasons why we’re making the switch:
User-Friendly Interface:
MyChart offers an intuitive, easy-to-navigate platform that makes it simple for you to access your health information.
Improved Access to New Health Records:
View your new medical history, lab results, medications, and immunization records anytime, anywhere after the launch. (Note: Past medical records will not transfer to MyChart but can still be accessed by contacting OMC's medical records office.)
Efficient Appointment Scheduling:
Over the coming months, you’ll be able to schedule, view, and manage your appointments with just a few clicks as new features roll out.
Streamlined Billing and Payments:
Easily view and pay your bills online, with a clear breakdown of charges.
Improved Communication with Providers:
Send and receive secure messages from your healthcare providers, request prescription refills, and get answers to your health questions.
Health Reminders and Notifications:
Receive reminders for upcoming appointments, screenings, and vaccinations.
What does this mean for you today?
Starting on November 10, 2024, you will need to sign up for your new MyChart account to continue accessing your health information online. Here’s how you can prepare:
No Immediate Action Needed:
Your current patient portal will remain active until the switch. You don’t need to do anything right now.
Document Download (Recommended):
As we prepare to launch Epic MyChart on November 10, 2024, we want to remind all current patients to download any important medical records or lab results from the current portal before the switch. After November 10, the current patient portal will be permanently shut down, and you will no longer have access to your old records online. Downloading your records now will save you time and ensure you have everything you need. For step-by-step instructions on how to download your records, check out our detailed guide here.
Sign Up on Launch Day:
On November 10, 2024, you will receive an email with a link and instructions to sign up for MyChart. Follow the steps to create your account and start exploring the new features.
FAQs about MyChart:
Q: What is Epic MyChart?
A: MyChart is a secure online patient portal that provides you with access to your new medical records, appointment scheduling, billing information, and communication with your healthcare providers.
Q: How do I sign up for MyChart?
A: On November 10, 2024, you will receive an email with a link and instructions to sign up for your MyChart account. Simply follow the steps provided to create your account.
Q: Will all my information from the current portal be transferred to MyChart?A: No, after November 10, the current patient portal will be permanently shut down, and you will no longer have access to your old records online. Downloading your records before November 10th will save you time and ensure you have everything you need. For step-by-step instructions on how to download your records, check out our detailed guide here.
If you need access to medical records from before November 10, 2024, please note that the old patient portal has been permanently shut down. To request records, you will need to submit a Medical Records Release Request Form. Please be aware that processing these requests may take 2-4 weeks. You can find the form and instructions on our Medical Records page here.
Q: Can I still access my old patient portal after the switch?
A: Our current patient portal will be permanently shut down on November 10, 2024, the same day we launch Epic MyChart. After that date, all access to your previous portal will be disabled, so please make sure to download any important information beforehand.
Comments