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Your Complete Guide to MyChart: FAQs & Tutorials

Updated: 5 days ago

With our transition to Epic MyChart on November 10, 2024, we want to make sure you have all the information you need to navigate the change smoothly. Below, you'll find answers to common questions about what this means for you, how to sign up, and some helpful tutorials to get started.

 

FAQs about OMC's Switch to Epic MyChart

Why is OMC switching to Epic MyChart?

We’re moving to Epic MyChart to provide our patients with a more seamless, user-friendly portal for managing healthcare.


Epic MyChart offers features like secure messaging with providers, access to lab results, billing management, and online scheduling, which will roll out over the coming months.


As we prepare to launch Epic MyChart on November 10, 2024, we want to remind all current patients to download any important medical records or lab results from the current portal before the switch. After November 10, the current patient portal will be permanently shut down, and you will no longer have access to your old records online. Downloading your records now will save you time and ensure you have everything you need. For step-by-step instructions on how to download your records, check out our detailed guide here.

What will happen to the current patient portal?

Will my past medical records transfer to MyChart?

How do I sign up for MyChart?


 

FAQs about MyChart Features

Using MyChart: Key Features

In this video, you'll get an overview of MyChart's most essential features, such as viewing your health records, lab results, and appointment details. It also explains how to message your provider, manage billing, and stay on top of your healthcare from one convenient platform.



I forgot my password. What should I do?

What do I need to access MyChart?

How do I schedule an appointment in MyChart?

Can I link my MyChart accounts if I visit multiple healthcare providers?

Can I view a family member’s medical records in MyChart?

How is MyChart secure?

How can I share my health records with a provider?

What should I do if I notice incorrect information in MyChart?

What can my provider see?

How can I securely message my provider through MyChart?




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