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Financial Policies

Billing Guide

High-level overview of our billing processes and policies along with frequently asked questions.

Billing and Collections Policy

The billing and collections policy is available: in PDF or translatable online. For a printed document in one of the above languages, please contact OMC at 715-294-2111. Otherwise, choose your language in the footer of the page.

Community Care Charity

The Community care program covers charges at Osceola Medical Center’s clinic and hospital. You may qualify if your income is at or below 301% of the Federal Policy Guidelines.

To apply, call 715-294-2111. We will mail an application to you along with a list of the required documents (you will need to show proof of your income and property).

You can also stop by the hospital information desk or call a financial counselor for assistance with the application process at the hospital where you received your care. You can also access the applications online.

Financial Assistance (Plain Language Summary)

The Financial Assistance Plain Language Summary is available in PDF or translatable online by choosing your language in the footer below.

Financial Assistance Policy (Full Version)

We offer financial help to our patients who cannot pay all or part of their medical bills. You may apply for help through our Community Care program. This program covers charges for many of our services at our clinic and hospital.

No Surprise Billing Policy

When you get emergency care or treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. The no surprise billing policy is available in person or translatable online.

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