Osceola Medical Center Receives New Quality-Based Accreditation from DNV

Osceola Medical Center (OMC) is proud to announce the successful completion of a new accreditation process, which has been monitored and awarded by DNV, a global independent certification, assurance and risk management provider, operating in more than 100 countries.

By earning accreditation, OMC has demonstrated it meets or exceeds patient safety standards set forth by the U.S. Centers for Medicare and Medicaid Services. DNV’s accreditation program is the only one to integrate the ISO 9001 Quality Management System with the Medicare Conditions of Participation.

ISO 9001 is the top global rulebook for a Quality Management System (QMS). Set by the International Organization for Standardization (ISO), it helps a business make sure it consistently gives customers good products and services, cuts down on mistakes, and always gets better.

“The DNV program is consistent with our long-term commitment to quality and patient safety,” says OMC’s CEO, Kelly Macken-Marble. “The ability to integrate ISO 9001 quality standards with our clinical and financial processes is a major step toward sustaining that commitment.”

“We have taken an entirely different approach to accreditation, and hospitals are really responding,” says DNV Healthcare USA Inc. President Kelly Proctor. “Since accreditation is a must-have credential for just about every hospital in this country, why not make it more valuable, and get more out of it? That’s where ISO 9001 comes into play and turns the typical get-your-ticket-punched accreditation exercise into a quality transformation.”

DNV’s accreditation program, called NIAHO^® (Integrated Accreditation of Healthcare Organizations), involves annual hospital surveys—instead of every three years—and encourages hospitals to openly share information across departments and to discover improvements in clinical workflows and safety protocols.

DNV draws on its wide technical and industry expertise to help companies worldwide build consumer and stakeholder trust. Driven by its purpose, to safeguard life, property, and the environment, DNV helps tackle the challenges and global transformations facing its customers and the world today and is a trusted voice for many of the world’s most successful and forward-thinking companies.

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