Introduction: At Osceola Medical Center (OMC), we believe in putting our patients and their families at the heart of everything we do. We understand that healthcare is a deeply personal experience, and your voice matters. That's why we're excited to introduce you to our Patient and Family Advisory Council (PFAC). In this blog post, we'll delve into the significance of PFAC and how you can be a part of this transformative journey.
Why PFAC Matters: Healthcare isn't just about medical procedures; it's about the overall experience. PFAC is a platform where you, as a patient, family or community member, can actively participate in shaping the future of healthcare in our community. We believe that your insights are invaluable in improving patient experience, facilities, services, and more.
PFAC covers a wide range of topics, including:
Enhancing Patient Experience
Master Space Planning for Our Facilities
Improving Facilities and Equipment
Effective Patient Education and Marketing
Promoting Our Services
Billing Practices for Transparency
Elevating Patient Safety Standards
Reviewing Policies and Procedures for Efficiency
Expectations and Time Commitment:
Attend Quarterly Meetings
Commit to a Minimum of 6 out of 8 Meetings (a two-year term)
Participate in Special Committees and Short Surveys
Express Thoughts Respectfully
Collaborate with Others
How to Join PFAC: Joining is easy! Simply complete the PFAC application on our website. Once submitted, our PFAC selection team will review your application and get in touch regarding the next steps.
Stay Connected: By joining PFAC, you're not only making a difference in healthcare but also becoming part of a close-knit community dedicated to improving our St. Croix Valley. We look forward to welcoming you aboard!
Conclusion: At OMC, we're committed to providing the best healthcare services with a personal touch. PFAC is your opportunity to actively contribute to this mission. Your voice truly matters, and together, we can create a brighter future for healthcare in our community.