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Providers & Specialists

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COVID Symptom Checker

Manage your health care 24/7

Patient Portal is a secure, online health management tool that allows Osceola Medical Center and Scandia Clinic patients to manage their health care 24/7. This information includes:

  • Request and view appointments
  • Access test results and health information
  • Pay or view your bills
  • Send messages to your health-care team
  • Speed up your registration process with Self Check-In*
    *Self Check-In allows you to complete your health forms and registration, you must still register at the desk upon arrival.
  • Check symptoms online before coming to the ‘doctor’ through our Healthwise Symptom Checker.

   

Frequently Asked Questions

Can I register for this service online?

The patient portal is available for anyone (not just patients) interested in this service. Visit MyOMC.org/athena, call 715-294-2111 or talk to your health care team at your next appointment, if you have any questions.

What happens if I register and do not receive an email?

The likely reason for this is that your email was not entered correctly. Please call Osceola Medical Center at 715-294-2111 to verify your email address. If the address was incorrect, the staff will update it and resend the email to you.

Why isn’t the patient portal showing my most recent visit?

In most cases, your records are updated immediately. However, in some situations a three business day turnaround is necessary. Please allow three business days after your visit for all the information to be uploaded. If you feel the information should be displaying, contact Medical Records at 715-294-5726.

How can I send files or attachments through the mobile Patient Portal?

Download instructions - in PDF

If you have a video visit scheduled with your healthcare provider and would like to send photos or documents prior to your appointment, you can do so on your mobile device. Please do not use this feature to send any intimate photos to your provider. If clothing needs to be removed to take the photo, please call 715-294-2111 to schedule an in-office visit.

Please follow the below instructions to send one or more secure attachments to your provider through the Patient Portal mobile web browser.

  1. Compose a message
    Sign-in to the Patient Portal on you mobile device. Tap "Messages" then select "Compose Message".
  2. Fill out key information
    - Provider: This dropdown will populate providers that you have an upcoming scheduled appointment with as well as providers you have seen in the past.
    - Location: Select the location for the provider you’re messaging. The options in the Location list are the departments the providers work in and is used to route the message to the appropriate receiver. - Message Type: Select the type of message, such as Medical question, from the options provided in the dropdown.
    Note: Based on the message type you select, other fields may appear. For example, if you select "Prescriptions and refills a field for "Prescription" appears with a list of options from your medication list.
    - Subject: Enter a brief summary of the purpose of your message.
    - Message: Enter your message details.
  3. Add attachments and send
    Tap Attach files, then select the appropriate file from your mobile device.
    Note: You can attach up to 10 files, but you must attach each individually. If you attach the wrong file, you can delete it before tapping Send message. Please do not attach password protected files.Tap Send message when you’re done. The message is routed to the appropriate provider, and you’ll receive a “Message Sent” confirmation.

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Video Visits: From our Home to Yours

To help keep our patients safe during the COVID-19 outbreak, we will be using video visits whenever possible to meet your healthcare needs. If you receive a prescription at the end of your virtual visit, it can be sent directly to a pharmacy most convenient for you. Your provider will help to determine when an in-person visit would be best.

Our video visits are safe, fast, affordable and convenient. To schedule your next visit, call us at 715-294-2111 today.

Learn more

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Questions?

Click or call 715-294-2111 to get the answers you're looking for.

Testimonial

We love to receive stories and quotes from our patients.
Share your Story    Rate us on Google

Dr. Nguyen was amazing. He is so friendly. He answered all your questions. He is very professional. I ... first time we've ever seen him, so I would definitely recommend him as a provider. Our experience was nothing but great, the whole time.
Survey Feedback for
Osceola Clinic - Tony Nguyen, MD
Nicole did a great job on the well child visits. She really encouraged healthy lifestyle, and took time to talk to my daughter and get her feedback, and include her in care.
Survey Feedback for
Osceola Clinic - Nicole Svihel, PA-C
I was so pleased with how much time the Dr spent going over my medical history. So happy to have found this great Dr.!
Survey Feedback for
Osceola Clinic - Amanda Tembreull, MD
An excellent facility, a wonderful Clinic, incredible staff and somewhere I will always go back to.
Survey Feedback for
Walk-In Clinic - Coby Somsen, FNP
Just a very friendly place with a great staff of people from the receptionist to the nurses and the doctor all very professional and very friendly great place!
Survey Feedback for
Walk-In Clinic - Natalia Cropper, FNP
Both the nurse and doctor were caring and effective in their care of me. They kept the mood light, but confident in dealing with medical condition. Excellent care.
Survey Feedback for
Erik Severson - Emergency Department

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